New Year Special Free Shipping on all orders $99 or more (CONUS only, excludes AK, HI, & US Territories) Promo code NEW2020
Here are some of our most frequently asked questions and some of the most popular forms needed to inform you on our products.
Our Made in the USA products are proudly made at our Facility in Flint, TX
When we run a free shipping promotion, there is a promo code that needs to be entered at checkout. This code will prevent shipping from being calculated at checkout and will not add shipping charges to the total. However this promotion is only good in the Contenental United States (CONUS) and only applies to orders online. Products that fit in Oversize 3 boxes (Some extra large custom seats) do not qualify for free shipping on the promo, but we may be able to discount the shipping cost. Orders shipping to Alaska, Hawaii, Other US territories, and Foreign orders DO NOT qualify for free shipping or discounted shipping. Free shipping is on our terms, we choose the method of which an item is shipped.
Promo Codes may only be used one at a time. Promo Codes cannot combine. To use a promocode, enter the code at checkout when prompted. When you are at the Cart, click "Checkout" under all of the items, there is a box that says [Promotion Code]; click there and enter a curent promo code. This will apply the code to your order. Finish checking out as promted in the cart. You will receive an email with your order number and total.
The way the shopping cart on our website works, we must show a product “IN STOCK” or it cannot be added to the cart. If it is marked “OUT OF STOCK”, all buying options are blocked. We show “IN STOCK” and give you the estimated lead time in order for you to be able to purchase a seat online and get put in line for your seat without having to wait to call Monday – Friday 8AM-5PM Central time. Some styles of seats are in stock at many dealer locations across the USA, UK and Australia. If you need a seat sooner than our lead time, we may be able to direct to you to a dealer that has one in stock. You may also browse our Find A Dealer page and see the description for each dealer, listing the most popular products they carry.
Yes, our website shows the price of the seat and cover. Additional options are available such as adding a stripe to the cover ($30) and having the seat powder coated ($100) These are not reflected in the price on the product page, but if chosen, will be added to the total of the product at checkout.
When placing an order with us, your card information is stored on a secure payment site, we are given a location on the administration side of the page, where we can click “Charge Now” . We cannot see any card information, only the Shipping & Billing Address, Phone Number and Email address you provide. Your card is not charged until we click the “Charge Now” button on our end. This way if an item was out of stock, or changes are made to the order, we can adjust the total and charge the correct amount without having to make multiple orders.
If you need a custom seat, the first thing you need to do is download our Seat Measurement Form and fill it out completely. We will not automatically bill you for a custom seat, we wait for your go-ahead. Please read and follow all the instructions on the chart, all measurements are “Straight-Line” measurements, do not bend the measuring tool, it is always better for someone else to measure the person needing to be fitted. After you have the measurements, send the form by email (email@example.com) or FAX 903-894-3212, or mail the form (Ultra Shield Race Products, 19313 US Highway 69 S. , Flint, TX 75762). We will look at your measurements, let you know if something looks off, and suggest the best fit for you.
The additional cost starts at $100 for most seats, or $150 for the SFI Seats & Pro Series Sprint Seats (More parts have to be modified on these seats). Sometimes the extra cost is $150 for Extra Large non-SFI Seats or $200 on the SFI seats. The higher cost on bigger seats covers the material costs associated with larger seats as they take up extra room on the sheets of aluminum and other parts cannot be cut at the same time, requiring another cut job to be run and more aluminum used. As well it also takes more cover material and the cover shop must vary from the patterns the have for stock seats, as well as multiple fittings to the seat to make sure everything fits as it should.
If you are unsure if you need a custom seat or what size seat you need, download and fill out the Seat Measurement Chart Below. Send the measurements to (firstname.lastname@example.org) and we can let you know which size fits best.
As a general rule seats fit as the following:
Junior - Hip & Rib width Sizes from 11" to 14"; Shoulder Belt Height at 18" standard; Rib Support Height at 13" on the Right and 12" on the Left. 11" is the narrowest we can safely make. Anything narrower and we cannot get the welding equipment inside the seat for a proper weld.
Small Adult - Hip & Rib Sizes from 11" to 14"; Shoulder Belt Height at 21"; Rib Support Height at 15" On the Right and 14" on the Left.
Adult - Hip & Rib Width Sizes from 14" to 18"; Shoulder Belt Height at 25"; Rib Support Height at 18" on the Right and 17" on the Left. (EFC seat has equal height ribs at 17") This applies to Circle Track Seats, Road Race/ Drag Seats have lower rib supports equal length and height.
Seats with the 1" Tall Option - 1" Taller ABOVE the rib supports
Seats with the 1" Lower Option - 1" Shorter ABOVE the rib supports; Right Rib is lowered 1" and shortened to mirror the left side.
There is a part number placed on the back of all of our seats. If yours is missing, take a picture of the seat and email to (email@example.com). We can identify the seat and let you know if covers are available for that model and what the cost and lead time will be. We typically can make covers for seats up to 10 years since they were discontinued. We cannot make covers for many custom seats without the seat on hand. Even then the seat must be within the 10 years since that style was discontinued.
Restraint System Information
Seat Measurement Form
Tearoff™ Fit Chart
SFI Guide to Mounting Belts
SFI Labels Handout
Re-Web your SFI 16.1 Harness
Why Tearoffs do not work on all helmets.